1. Information we collect

We collect minimal and legally required personal data when you interact with our website contact forms or execute a transaction at our branch. This may include your name, phone number, email address, national identification details and records of financial transactions.

2. Purpose of data processing

Personal data is collected and processed to fulfil legal obligations under Tanzanian financial laws, including AML/CFT tracking, identity verification, processing currency exchanges and responding to customer service enquiries.

3. Data security

R&T Bureau De Change implements technical, digital and administrative security protocols, including branch CCTV monitoring and restricted server access, to protect information against unauthorized access, loss, alteration or disclosure.

4. Data sharing and disclosures

We do not rent, sell or trade personal data to commercial third parties. Data is disclosed to authorized regulatory bodies, such as the Bank of Tanzania or financial intelligence units, when mandated by national law.